Refund policy
Urban305 ensures the utmost seriousness and quality of its products;
Please inspect your order upon receipt and contact us if the item is faulty, damaged or incorrect, so that we can resolve the issue.
IF you are not satisfied with your purchase, you have the right to return the product you purchased without having to specify the reason, by sending an email to scardinateamsrl@gmail.com or WhatsApp +393342333246, no later than 14 days from the delivery date.
The products must be returned in suitable packaging and in the same condition in which they were shipped (not worn, washed, or altered in any way, including labels and tags); Shoes must be returned in the original box.
The customer is responsible for shipping costs to return the item.
As soon as we receive the return we will proceed with the refund which will be made to the same original payment method.
In all cases listed above and for further information please contact
via email scardinateamsrl@gmail.com
or via WhatsApp +393342333246
Please inspect your order upon receipt and contact us if the item is faulty, damaged or incorrect, so that we can resolve the issue.
IF you are not satisfied with your purchase, you have the right to return the product you purchased without having to specify the reason, by sending an email to scardinateamsrl@gmail.com or WhatsApp +393342333246, no later than 14 days from the delivery date.
The products must be returned in suitable packaging and in the same condition in which they were shipped (not worn, washed, or altered in any way, including labels and tags); Shoes must be returned in the original box.
The customer is responsible for shipping costs to return the item.
As soon as we receive the return we will proceed with the refund which will be made to the same original payment method.
In all cases listed above and for further information please contact
via email scardinateamsrl@gmail.com
or via WhatsApp +393342333246